Tugas Bussines Letters
Disusun Oleh :
Kidung Jalu Pambayun
4 KB 07
24112101
Bahasa Inggrish Bisnis
UNIVERSITAS GUNADARMA
2015
1. Find Definition Of Business Letter ?
2. Mention And Explain the types of
business leter ?
3. What are the styles of business
letter ?
Answer :
1. A business letter is a letter written in
formal language, usually used when writing from one business organization to another, or for
correspondence between such organizations and their customers, clients and
other external parties. The overall style of letter will depend on the
relationship between the parties concerned. There are many reasons to write a
business letter. It could be to request direct information or action from
another party, to order supplies from a supplier, to identify a mistake that
was committed, to reply directly to a request, to apologize for a wrong or
simply to convey goodwill. Even today, the business letter is still very useful
because it produces a permanent record, is confidential, formal and delivers
persuasive, well-considered messages.
2.
Types
The
most important element you need to ensure in any business letter is accuracy.
One of the aspects of writing a business letter that requires the most accuracy
is knowing which type of business letter you are writing. A number of options
are available for those looking to trade in business correspondence, and you
will significantly increase your odds for getting a reply if you know the form
you need to send.
Letter
of Complaint
A
letter of complaint will almost certainly result in an official response if you
approach it from a businesslike perspective. Make the complaint brief, to the
point and polite. Politeness pays off regardless of the extent of anger you are
actually feeling while composing this type of business letter.
Resume Cover
Letter
A
cover letter that accompanies a resume should revel in its brevity. You should
take as little time and as few words as possible to accomplish one task:
persuading the reader to anticipate reading your resume. Mention the title of
the job for which you are applying, as well or one or two of your strongest
selling points.
Letter of
Recommendation
A
recommendation letter allows you to use a few well-chosen words to the effect
of letting someone else know how highly you value a third party. Resist the
temptation to go overboard; approach your recommendation in a straightforward
manner that still allows you to get the point across.
Letter
of Resignation
An
official letter of resignation is a business letter that should be fair and
tactful. Be wary of burning any bridges that you may need to cross again in the
future. Offer a valid reason for your resignation and avoid self-praise.
Job
Applicant Not Hired
In
some cases you may be required to write a business letter that informs a job
applicant that he was not chosen for an open position. Offer an opening note of
thanks for his time, compliment him on his experience or education and explain
that he was just not what the company is looking for at the present time.
Declining Dinner
Invitation
Declining
a dinner invitation is a topic for a business letter that, if not done
tactfully, may result in a social disadvantage. Extend your appreciation for
the invitation and mention that you already have an engagement for that date.
Do not go into detail about what the engagement is.
Reception
of Gift
It
is very polite to return a formal business response letting someone know that
you have received her gift. Extend a personalized thanks to let her know that
you are exactly aware of the contents of the gift. If possible, it is a good
idea to include a sentiment suggesting that you have put the gift to use.
Notification
of Error
When
sending a business letter that lets the receiving party know that an error has
been corrected, it is good business sense to include a copy of the error in
question if there is paperwork evidence of it. Make the offer of additional
copies of material involved in the error if necessary.
Thanks for Job
Recommendation
A
letter of thanks for a party that helped you get a job should be professional
and courteous. Above all else, avoid the temptation to go overboard in offering
your thanks. Be aware that your skills also helped you land the job and it was
likely not handed to you as a result of the third party.
Information Request
A
business letter that requests information should make the request specific and
perfectly understandable. It is also a good idea to state the reason for the
information request. Extend advance appreciation for the expected cooperation
of the recipient.
3. Letterhead
Companies
usually use printed paper where heading or letterhead is specially designed at
the top of the sheet. It bears all the necessary information about the
organisation’s identity.
The date
of the letter
Date
of writing. The month should be fully spelled out and the year written with all
four digits October 12, 2005 (12 October 2005 – UK style). The date is aligned
with the return address. The number of the date is pronounced as an ordinal
figure, though the endings st, nd, rd, th, are often omitted in writing. The
article before the number of the day is pronounced but not written. In the body
of the letter, however, the article is written when the name of the month is
not mentioned with the day.
The Inside Address
In
a business or formal letter you should give the address of the recipient after
your own address. Include the recipient’s name, company, address and postal
code. Add job title if appropriate. Separate the recipient’s name and title with
a comma. Double check that you have the correct spelling of the recipient ‘s
name. The Inside Address is always on the left margin. If an 8 1/2″ x 11″ paper
is folded in thirds to fit in a standard 9″ business envelope, the inside
address can appear through the window in the envelope.
The Greeting / Salutation
Also
called the salutation. The type of salutation depends on your relationship with
the recipient. It normally begins with the word “Dear” and always includes the
person’s last name. Use every resource possible to address your letter to an
actual person. If you do not know the name or the sex of of your reciever
address it to Dear Madam/Sir (or Dear Sales Manager or Dear Human Resources
Director). As a general rule the greeting in a business letter ends in a colon
(US style). It is also acceptable to use a comma (UK style).
The Subject Line (optional)
Its
inclusion can help the recipient in dealing successfully with the aims of your
letter. Normally the subject sentence is preceded with the word Subject: orRe:
Subject line may be emphasized by underlining, using bold font, or all captial
letters. It is usually placed one line below the greeting but alternatively can
be located directly after the “inside address,” before the “greeting.”
The Body Paragraphs
The
body is where you explain why you’re writing. It’s the main part of the
business letter. Make sure the receiver knows who you are and why you are
writing but try to avoid starting with “I”. Use a new paragraph when you wish
to introduce a new idea or element into your letter. Depending on the letter
style you choose, paragraphs may be indented. Regardless of format, skip a line
between paragraphs.
The Complimentary Close
This
short, polite closing ends always with a comma. It is either at the left margin
or its left edge is in the center, depending on the Business Letter Style that
you use. It begins at the same column the heading does. The traditional rule of
etiquette in Britain is that a formal letter starting “Dear Sir or Madam” must
end “Yours faithfully”, while a letter starting “Dear ” must end “Yours
sincerely”. (Note: the second word of the closing is NOT capitalized).
Signature and Writer’s identification
The
signature is the last part of the letter. You should sign your first and last
names. The signature line may include a second line for a title, if
appropriate. The signature should start directly above the first letter of the
signature line in the space between the close and the signature line. Use blue
or black ink.
Initials, Enclosures, Copies
Initials
are to be included if someone other than the writer types the letter. If you
include other material in the letter, put ‘Enclosure’, ‘Enc.’, or ‘ Encs. ‘, as
appropriate, two lines below the last entry. cc means a copy or copies are sent
to someone else.
Komentar
Posting Komentar